Canny
Feature Request & Roadmap System
4.6/5(342 reviews)
Core $19/mo (annual) + tracked-user tiers; Pro from $79/mo
Overview
Canny centralizes product feedback, feature voting, and roadmap communication. Capture requests from public boards, in-app widgets, or tools like Intercom and Zendesk, then prioritize using customer attributes before auto-updating voters through roadmaps and changelog posts.
Key Features
Public/private feedback boards
In-app widget & capture API
Segmented priority scoring
Roadmap & changelog publishing
Jira/Linear/Intercom integrations
SSO & role-based permissions
Pricing
Core $19/mo (annual) + tracked-user tiers; Pro from $79/mo
Pros & Cons
Pros
- Embeddable widget, portal, and API capture feedback wherever users are
- Segment voters by plan, revenue, or attributes to prioritize high-impact requests
- Jira, Linear, Shortcut, GitHub, and Slack integrations push context into engineering workflows
- Duplicate detection and merge actions keep boards tidy even with thousands of posts
- Roadmap and changelog automatically notify subscribers, email lists, and RSS followers
- SOC 2 compliance, SSO, and granular roles satisfy enterprise security needs
Cons
- Pricing scales with tracked users, so large audiences can see rapid cost jumps
- Board theming is limited to logo/colors—no deep layout customization
- Voting dynamics can overweight noisy segments without manual moderation
- Requires active grooming to prevent backlogs from overwhelming users
- Surveys, NPS, and in-session feedback need third-party tools or integrations
- Annual contracts for SSO, SOC, and advanced features can slow procurement
Best For
B2B SaaS teams running public feedback boards and needing a structured, traceable roadmap process
Canny vs FeedbackJar
Our Recommendation: If you're a small team or solo developer looking for simple, affordable feedback management, FeedbackJar offers 30-second setup and $9/workspace pricing. For larger teams or enterprise needs, Canny may be a better fit. Compare all options on our main comparison page.